Frequently Asked Questions
Everything you need to know about shopping with S&D Kids
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for kids' clothing and toys?
We offer a 30-day return policy on all unworn clothing with tags attached and unopened toys. Please ensure items are in their original packaging to qualify for a full refund.
How do I determine the right size for my child?
Each product page features a detailed size guide. Since children grow at different rates, we recommend measuring your child and comparing it to our brand-specific charts for the best fit.
What payment methods do you accept?
S&D Kids accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.
Do you offer gift wrapping services?
We do! During the checkout process, you can select our gift wrapping option and include a personalized message for any special occasion.